Sales OnDemand is now SAP Cloud for Sales. Click here to learn more. Registered users — continue using your same account.

4 Solutions to Maximize Customer Selling Time

The following is from one of the organizations that allow us to guest post some of their great content, Sales Benchmark Index.  This post was written by Scott Gruher.  You can find the original post here. It has been modified slightly for presentation here.

You have identified a selling time issue within the sales force.  A great deal of their time is spent traveling, completing administrative duties, and dealing with internal bureaucracy.  Although 75% of the Sales Rep scorecard is tied directly to revenue growth, only 42% of their time is really focused on activities that drive growth.

 Now that you have gained this level of clarity regarding current state selling time, what do you do about it?

Here are four Options:

  1. Territory Optimization – get your sales team to spend less time on the road and more time face-to-face with customers by organizing territories to minimize travel time.  Condensing territories typically leads to an increase revenue production and a reduction in cost even though the total number of prospects in the territory may decrease
  2. Task Reduction/Delegation – minimize low impact tasks by delegating, offloading, and minimizing the amount of time spent on them.  Many times these tasks are driven by leadership and can easily be reduced.  Examples are useless reports, forecasting outside of the CRM, etc.
  3. Virtual Selling – remove travel and windshield time by taking advantage of virtual technologies.  Determine steps within the sales methodology that can be executed virtually with the same level of effectiveness
  4. Role Clarity/Scorecard Alignment – reduce any role ambiguity so conflicting priorities do not leave the sales team confused

Example of Selling Time Survey Output:

selling time output

Selling Time Impact

With a sales force of 100 reps at 50% selling time, each 5% increase in selling time equates to (5) additional sales heads without the incremental cost.

How much could that additional capacity help you beat your number?



What did you think of this content?

If you found it to be insightful, helpful, or just enjoyable to read, click the top Up Vote button. If it was drab or did not contribute anything to you, click the bottom Down Vote button. The total vote score is displayed in the center.

Join the Conversation

blog comments powered by Disqus